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SMS Terms & Conditions

SMS Terms & Conditions

1. SMS Consent Communication

Phone numbers collected for SMS communication are used exclusively to deliver service-related text messages. These numbers will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from The Louis Firm, PLLC you may receive:

  • Appointment reminders
  • Follow-up messages
  • Service and support updates
Example: ‘Thank you for reaching out to The Louis Firm, PLLC. We’ve received your inquiry and are working on a solution. Our team will update you within 48 hours. For further questions, reply to this message or call us at (202) 600-7784.’

3. Message Frequency

Message frequency may vary depending on the nature of communication, but you may receive up to 10 SMS messages per week for service-related purposes (appointments, billing, etc.).

4. Potential Fees for SMS Messaging

Standard message and data rates may apply based on your mobile carrier plan. Charges may vary depending on whether messages are sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from The Louis Firm, PLLC in the following ways:
  • Providing your phone number and verbal consent to staff
  • Checking the SMS consent box on a form

6. Opt-Out Method

You may opt out at any time by replying ‘STOP’ to any SMS message you receive. You may also contact us directly to request removal from our messaging list.

7. Help

For assistance with SMS messaging, reply ‘HELP’ to any message. You may also contact us at (202) 600-7784.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • Opt out at any time by texting 'STOP.'
  • For assistance, text 'HELP' or visit our [Privacy Policy] and [Terms & Conditions].
  • Message frequency may vary.

Additional Notes

These SMS Terms & Conditions are part of our overall Privacy Policy. For more details on how we protect your personal information, please review our full Privacy Policy.

FAQS

At The Louis Firm, PLLC, we focus on helping people during some of the toughest moments of their lives. We handle cases involving personal injury, insurance disputes, criminal defense, and civil rights. Every case is handled with care, strategy, and a commitment to protecting our clients' futures.

When you hire us, you won't get lost in a big caseload; we intentionally keep things personal. You'll work directly with your lawyer, who will explain each step clearly and guide you through the process. Every detail of your case will be treated with respect, discretion, and complete confidentiality.

Your health comes first, so make sure to get medical attention and document your injuries. If you can, gather evidence like photos, witness names, and any important details from the scene. Once you're safe, contact us, and we’ll take it from there and help protect your rights.

Our office is located at 1629 K Street NW, Suite 300, Washington, D.C. You can call or text us at (202) 449-9678 or email us at info@thelouisfirm.com. We're open Monday through Friday, 9 am to 5 pm, and we're always here to answer your questions.

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